Last Updated: 12 July 2026
This Privacy Policy explains how Nuvio ("we", "our", or "us") collects, uses, stores, and protects your personal information when you use our website, purchase our products or services, or contact our support team.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
Nuvio is a United Kingdom-based sole trader providing digital goods and services.
Website: https://nuvio.org.uk
Support Email: [email protected]
Official Discord Server: https://discord.gg/zafzVHf3ED
Depending on how you use our services, we may collect the following information:
We only collect information that is reasonably necessary to provide our services, maintain security, and fulfil our legal obligations.
We may use your information to:
We do not use your personal information for unsolicited marketing without your consent where required by law.
Payments made through our website are currently processed using PayPal.
Card payments may also be accepted through our Discord support process where applicable.
Nuvio does not store your full payment card details.
Payment providers may collect and process information in accordance with their own privacy policies.
Nuvio does not sell, rent, or trade your personal information.
We may share information only where necessary with:
Information is shared only where it is required to operate our services or comply with legal obligations.
Our website and service providers may use cookies and similar technologies to:
Some cookies may be placed by trusted third-party providers that help operate our website.
You can manage or disable cookies through your web browser settings, although doing so may affect certain website features.
We take reasonable technical and organisational measures to help protect personal information against unauthorised access, loss, misuse, or disclosure.
While we strive to keep your information secure, no online service or method of electronic storage can be guaranteed to be completely secure.
Customers provide information at their own risk.
We retain personal information only for as long as reasonably necessary to:
When information is no longer required, it will be securely deleted or anonymised where appropriate.
Subject to applicable law, you may request:
Requests should be submitted to:
We may request reasonable verification of your identity before responding to a request.
Our website and services may rely on third-party providers, including SellAuth and PayPal.
These providers operate under their own privacy policies, and Nuvio is not responsible for the privacy practices of third-party websites or services.
We encourage customers to review the privacy policies of any third-party services they use.
Nuvio recommends that customers are at least 13 years of age.
Customers under the age of 18 should obtain permission from a parent or legal guardian before making a purchase.
We do not knowingly collect personal information from children in a manner that would violate applicable law.
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.
Any updated version will be published on our website and becomes effective upon publication.
Continued use of our services after changes have been published constitutes acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or how we handle your information, please contact us.
Website: https://nuvio.org.uk
Support Email: [email protected]
Discord Support: https://discord.gg/zafzVHf3ED
By using Nuvio's website or services, you acknowledge that you have read and understood this Privacy Policy.